Behind on Your Bill? We Can Help.

MGE is committed to working with customers who are experiencing economic hardship.

If you're behind on your bill, give us a call. We can work with you to set up a personalized payment agreement and discuss financial assistance that may be available for your household. A payment, even if minimal, will help you avoid potential collection activity, late fees or disconnection in the future. Our Customer Service Representatives are available to help Monday-Friday between 7 a.m. and 7 p.m. Please call us at (608) 252-7144 or (800) 245-1125.


Need financial assistance?

Financial assistance may be available to help your household. Energy Services, Inc. (ESI), is currently taking applications through an online portal,, or by phone at (800) 506-5596. Find other community resources at

published: Feb-23-2021